Services

KMM provides end-to-end supply chain solutions nationwide. We create, implement and operate the processes that keep your materials flowing – from the engineer’s spec sheet to the technician’s toolbox. We solve supply chain bottlenecks and offer cost-savings programs. Our forward logistics services range from material forecasting to last-mile delivery – with online visibility that allows you to check inventory and order status every step of the way. Our reverse logistics services ensure that material is appropriately recycled back into the supply chain or properly disposed.

Our supply chain professionals are experts in solution design and implementation. When necessary, we will find and team with best-in-class companies in order to provide you with a complete, integrated solution to meet your business requirements. Our success depends on providing a supply chain that allows you to better serve your customers.

 

Forward Logistics

  • Supplier sourcing and management
    • Supplier contract management
    • RFP/RFQ process
    • Technical specs review/product recommendation
    • Item/supplier/SKU rationalization
  • Inventory planning, procurement and management
    • Demand planning/forecast modeling/disaster planning
    • Stocking strategy
    • Item administration/synchronization
      • Life cycle management
  • Procurement
    • Forecast collaboration – from OEM to end-user
    • Critical item support
    • Proactive management of substitute items
    • Inventory investment
  • Order management
    • Electronic transmissions: order, accept, cleanse, synchronize, acknowledge
    • Rush and expedite services
    • Online visibility to:
      • Stocked inventory
      • Stocked material orders from Tier 1, Tier 2 locations
      • Direct shipment orders from OEMs to Tier 1, Tier 2 locations
      • Consolidated orders at Tier 1 or Tier 2 locations
  • Distribution and logistics management
    • Warehouse management
      • Major distribution center material staging and management (Tier 1)
      • Last mile/ critical spares staging and management (Tier 2)
    • Third-party logistics
    • Material kitting and testing
    • Cross-dock operations
    • Cable operations
    • Transportation management
    • Last-mile delivery
    • Fulfillment to EF&I turf suppliers
    • Device preload and fulfillment to residential customers

 

Reverse Logistics

  • Customer service
    • Dedicated customer team, 24x7x365 support
    • Systematic exceptions management
  • Services
    • RMA management
    • Spare parts management
    • Replacement/advance-replacement management
    • Asset management and serial tracking
    • Depot repair: screening, repair, refurbishment services
  • Recovery Operations
    • Sale, reclamation, disposal services
    • Hazardous material management

 

Support Services

  • Implementation services
    • Project management resources
    • Repeatable (design, build, test, execute) plans for large-scale implementations
    • IT integration
    • Business process documentation
  • Consulting services
    • Analysis of and recommendations for:
      • Supply chain processes
      • Supply chain information technology
      • Physical distribution network
      • Transportation/freight network
      • Sustainability initiatives
      • Cost-savings initiatives
  • Diversity spend contribution
    • Tier 1 and Tier 2 diversity content
    • WBE, MBE, DVBE-certified content
    • Management, integration, reporting and mentorship of certified enterprises
  • Performance management
    • Critical service and operational metrics
    • Operational reports
    • Strategic planning meetings/quarterly business reviews
    • Initiatives for continuous process improvement/ project enhancements

To learn more about our capabilities.

Dependable, efficient, integrated supply chain solutions since 1991